Collection of Personally Identifiable Information
We collect, store and use personally identifiable information that you provide to us in the course of using our Website orservices, requesting an offer, contact us with questions or comments, or otherwise provide to us. This personally identifiable information may include, without limitation, your name, address, e-mail address, phone number, contact information, and information about a property that you own and may want to sell.When you request information from Mentor and supply information that personally identifies you or allows us to contact you, you agree to share that information with Mentor, its agents, representatives and affiliates. We may receive and store any information you enter on our Website or give us in any other way. Further, we may receive and store certain types of information whenever you interact with us. Records of your use of the Website are the sole property of Mentor. Mentor reserves the right in its sole discretion to use such information for marketing any other purpose.
We will not ask for or request sensitive information such as government identification, financial information or medical information, except in connection with requests for offers or purchase and sale transactions. Please do not provide this type of information to us unless specifically requested by Mentor. We also collect and store certain technical information when you access, browse and use our Website, even if you do not actively provide any Personal Identifiable Information. This technical information helps us operate and provide our Website to you, and includes standard information about interactions and system capabilities.
Other Collection of Information
We may collect information about you from third parties or third-party services, including without limitation, from public databases, public websites and public records. Such third parties may include, without limitation, service providers or advertising partners that help us understand the users who access and use our Website and services and provide better services to those users. We may also collect and compile contact information from other sources in order to contact you if we think you, or the company you represent (if applicable), would be interested in our Website or services. We may combine or compare data from other third-party sources with information that you have, or your company (if applicable) has, provided, or that we have otherwise collected. This may include demographic and navigation data, credit check information and additional information about you from a credit bureau, as permitted by law.You may provide us with testimonials, including without limitation text and photos, about your experience with us. You hereby consent that we may use any such information you provide to us to improve our services and for public marketing purposes, such as through online or public display of your testimonial, feedback, and/or picture. We may also incorporate information you provide through messages, e-mails, or other means, including for example your name and location, into our materials or offerings.
To the extent that access to our Website is made available by any of our partners or affiliates through its/their owned or operated website(s), the applicable partner or affiliate may share information with us that they have collected from or about you in connection with such access.Third parties that are unaffiliated with us may also collect information about you, including tracking your browsing history, when you use our Website. Such third parties may collect information about your online activities over time and across different websites or online services. We do not have control over these third-party collection practices and advise you to adjust the settings of your browsers or install plug-ins and add-ins if you wish to minimize these third-party collections.
Cookies and Web Beacons
How We Use Your Information
We may use your information, including Personally Identifiable Information, in several ways. For example:
The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies and how to disable cookies altogether.
We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with law or comply with legal process served upon us or our agents, representatives and affiliates; (b) protect and defend our rights or property or those of our users; or (c) protect the personal safety of our users or the public.
Mentor would like to keep your personal information accurate. Therefore, Mentor allows you to correct or change personal identifiable information collected by contacting us at contact [at] mentormoney [dot] com.
How We Share Your Information
Mentor may use third party service providers to place ads on our behalf across the internet and on the Website. These third parties may collect anonymous information about your visits to our Websiteand your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most major websites.
We may offer our users the opportunity to opt-in to receive emails, notifications, or promotions offered by our partners. You have the right to decline to opt-in to take advantage of this service.
If we receive a request from a governmental entity to provide it with your Personally Identifiable Information, we will take reasonable attempts to notify you of such request, to the extent reasonably possible and legally permissible.
Decisions Regarding Information
You have several decisions regarding the information that we collect from you:
Emails and Texts
If you provide us with your e-mail address, you can opt out of marketing communication at any time by following the instructions at the bottom of our e-mails and changing your e-mail preferences. Please note that certain e-mails may be necessary for the operation of our Website. You will continue to receive these e-mails, if appropriate, even if you unsubscribe from our optional communications. If you provide us with your phone number, you can opt out of receiving text messages at any time by texting STOP.
Cookies and Beacons
If you want to minimize information collected by a cookie or beacon, you can change the settings of your web browsers to notify you when you receive a cookie. You can also choose through your web browser whether to accept or reject a cookie. You may also be able to install third party plug-ins to achieve the same outcome, but you do so solely at your own risk. However, if you install a plug-in or add-on, please be aware that some features and services on our Website may not work properly. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
Network Advertising Initiative
Certain websites you visit may provide options regarding advertisements you receive. If you wish to minimize the amount of targeted advertising you receive, you can opt out of certain network advertising programs through the Network Advertising Initiative (NAI) Opt–Out Page. Please note that even if you choose to remove your information (opt out) you will still see advertisements while you're browsing online. However, the advertisements you see may be less relevant to you. For more information or to opt out of certain online behavioral advertising, please visit http://www.aboutads.info.
Additionally, many advertising network programs allow you to view and manage the interest categories that they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt–Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
Do Not Track
Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Website does not currently change the way they operate based upon detection of a Do Not Track or similar signal.Please note that we cannot control how third-party websites or online services you visit through our Website respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.
You may opt out of direct telemarketing contacts by requesting us to remove you from our direct telemarking list. Please note that opting out from our direct telemarketing contacts does not limit us from contacting you for other purposes, including those contacts that are reasonably necessary to provide you with our Website. If you decide to opt out of our direct telemarketing contacts, allow a reasonable time for us to process your request and do not hesitate to contact us at privacy [at] mentormoney [dot] com.
Updating or Deleting Information
We want to ensure that we have the latest and accurate information. To review or correct your Personally Identifiable Information, please contact us at privacy [at] mentormoney [dot] com.
Social Media and Third Party Applications
The collection and use of information on social media websites and applications are governed by their own privacy policies and terms. Please remember that any information posted on or through the Mentor pages such as Facebook, Twitter, Instagram, or on other social media pages or channels, is subject to the policies and practices of the applicable social media channel.
We are committed to complying with all applicable laws and regulations regarding the collection, storage, and use of personal information of minors under the age of 18, including the Children’s Online Privacy Protection Act of 1998. By submitting any Personally Identifiable Information to us, you represent and warrant that you are 18 years of age or older. Individuals under the age of 18 are not permitted to use this Website without the supervision of a parent or legal guardian. This Website is not directed at minors, and Mentor strongly believes in online child privacy protection. Mentor, therefore, will not knowingly collect or solicit personal information about any user who is of minor age. We do not knowingly collect, use or disclose personally identifiable information from anyone who is of minor age. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information. If we become aware that we have unknowingly collected personal information from anyone who is of minor age, we will make reasonable efforts to delete such information from our records as soon as reasonably possible.
To provide location-based services, it may be necessary to collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine the location of your device. Unless you provide consent, such location data is collected anonymously in a form that does not personally identify you and is used to provide location-based services.
Third-Party Service Providers
We use, or in the future may use, third-party service providers that perform services on our behalf, including, but not limited to, web-hosting companies, email and newsletter services and analytics providers. These service providers may collect, store and/or use your personal or other Information to assist us in achieving the purposes discussed above. We also may share your personal or other Information with other third parties when necessary to fulfill your requests for services, to meet the terms of any agreement that you have with us or our partners, or to manage our business.
Surveys & Contests
From time-to-time, our Websitemay request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include, but not be limited to, contact information (such as name, email address, phone number and mailing address), and demographic information (such as zip code or age level). Contact information will be used to notify the winners and award prizes.
Third Party Plug-Ins
We use commercially reasonable and generally-accepted technological safeguards to secure any information that we collect about you. The secure server software (SSL) that we use encrypts all information you input before it is sent to us. We work very hard to protect your privacy, but we do not promise, and you should not expect, that your personal information or private communications will always remain private. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. We cannot ensure or warrant the security of any information you transmit to the Website or to us, and you transmit such information at your own risk. We also cannot guarantee that any unauthorized persons will not obtain access to your Personally Identifiable Information. Therefore, your use of the Website and communication with us is at your own risk.
Use Of Website
The personal and other information that we collect through or in connection with the Website is transferred to and processed in the United States for the purposes described above. We may subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Website or by providing any personal or other Information to us, you expressly consent to such transfer and processing.
Maintenance of Information Collected
We may maintain the information that we collect indefinitely or may delete it at any time in our sole discretion.
The Website is governed by the laws of the United States, and is intended to be used by residents of the United States only. We make no representation that the Website is governed by or operated in accordance with the laws of any other nation.
Privacy Rights For California Residents
- You have the right to know about the personal information we collected and disclosed about you and your household during the prior 12 months including the specific personal information we collected about you and your household, and the categories of personal information we collected about you and your household including the categories of sources from which your personal information was collected, business or commercial purposes for which your personal information was collected, the categories of third parties to whom we disclosed your personal information, and the business or commercial purpose for disclosing your personal information to a third party.
- You have the right to request us to delete the personal information that we have collected or maintained about you and your household. We will delete your personal information by permanently erasing the information on our existing systems, de-identifying the personal information, or aggregating the personal information. If your personal information is stored on or archived or back-up systems, we will delete the personal information when our archived or back-up system is next accessed or used. We will also direct the third parties to whom we have provided your personal information to delete your personal information.
You can request access to or deletion of your personal information or the personal information of your household by submitting a request to us by emailing us at: privacy [at] Mentormoney [dot] com. To protect the security of your personal information, we will require you to provide us with identifying information for you or your household such as email address, telephone number, a description of the property, and/or other information that we can match with the personal information we have collected about you or your household to verify your identity.
You may use an authorized agent to request access to or deletion of your personal information or the personal information of your household. We will require your authorized agent to provide us with either (1) a power of attorney authorizing the authorized agent to act on your behalf or (2) your written authorization permitting the authorized agent to request access to your personal information on behalf of you or your household. Further, we will require you or your authorized agent to provide us with identifying information to verify your identity and/or the identities or your household members.
Within 10 days of receiving your request to know, we will confirm receipt of your request and provide information about how we will process your request. Generally, we will respond to your request within 45 days. If we need more time to respond, we will provide you with notice and an explanation of the reason we need more time to respond. We may deny your request if we cannot verify your identity or are legally permitted to deny your request. If we deny your request, we will explain the basis for the denial, provide or delete any personal information that is not subject to the denial, and refrain from using the personal information retained for any purpose other than permitted by the denial. We will maintain a record of your request and our response for 24 months.
You have the right to receive our products and services on equal terms regardless of whether or not you exercise your rights under the CCPA.
Individual California residents also have the right under the California Online Privacy Protection Act (CalOPPA) to request information about our disclosures of certain categories of personal information to our affiliates or third parties for their direct marketing purposes. We will provide a list of the categories of personal information disclosed to third parties or our affiliates for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties or affiliates. This request may be made no more than once per calendar year. Individual California Users must submit their requests to us either by email at: privacy [at] mentormoney [dot] com. We reserve our right not to respond to requests submitted other than to the email in this section.If you have questions or concerns regarding our privacy practices or your privacy rights as a California resident, please contact us as described in the How ToContact Us section.
How To Contact Us