Student Loan Servicers Phone Numbers and Student Loan Servicers Login
Updated On September 5, 2023
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If you need to contact your student loan servicer, you’re going to need a complete list of the major student loan servicers phone numbers. Student loan servicers are companies that work on behalf of the U.S. Department of Education to manage your student loan payments. The best student loan servicers offer helpful customer service, answer questions on student loans, and help borrowers explore student loan repayment options.
In this guide, we will discuss:
- What’s a student loan servicer?
- Student loan servicers: phone numbers
- How to login to my student loan servicer
- Who’s my student loan servicer?
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What is a student loan servicer?
A student loan servicer is a company that is responsible for collecting student loan payments on behalf of a lender such as the U.S. Department of Education. Student loan servicers perform several functions, including collecting student loan payments, answering questions about student loans, managing other administrative tasks.
These student loan servicers manage federal student loans, including Direct Loans, subsidized student loans, unsubsidized student loans, Parent PLUS Loans and Grad PLUS Loans, for example. In addition to federal student loans, many student loan servicers also manage private student loans. Some student loan servicers, such as Navient, no longer manage federal student loans.
Unlike lenders, student loan servicers don’t lend student loans to borrowers. Rather, lenders contract with student loan servicers to serve as a “middleman” between the lender and student loan borrowers. Similarly, you may wonder “Is a student loan servicer a debt collector?” No, student loan servicers aren’t debt collectors either.
Student loan servicers: phone numbers
Knowing your student loan servicer’s phone number is critical for your student loan repayment. When you pay student loans, you’ll likely want to communicate with your student loan servicer on a regular basis.
Here are major student loan servicers phone numbers:
Aidvantage Phone Number: 1-800-722-1300
Default Resolution Group Phone Number: 1-800-621-3115
ECSI Phone Number: 1-866-313-3797
Edfinancial Phone Number: 1-855-337-6884
FedLoan Servicing Phone Number: 1-800-699-2908
Great Lakes Phone Number: 1-800-236-4300
MOHELA Phone Number: 1-888-866-4352
Nelnet Phone Number: 1-888-486-4722
OSLA Phone Number: 1-866-264-9762
How to login to my student loan servicer
Once you know all the student loan servicers phone numbers, you’ll also want to know how to login to your student loan servicer online.
Here’s a complete list of student loan servicers login information:
- Aidvantage Login
- Default Resolution Group Login
- ECSI Login
- Edfinancial Login
- FedLoan Servicing Login
- Great Lakes Login
- MOHELA Login
- Nelnet Login
- OSLA Login
Who’s my student loan servicer?
To find out who’s your student loan servicer for your federal student loans, the process is simple and can be accessed directly through Federal Student Aid. For private student loans, you can contact your lender to determine who’s your student loan servicer.
Federal Student Loans
There are two main options for federal student loans:
- Option 1: Log in to Federal Student Aid (FSA) with your FSA ID. Scroll to the “My Loan Servicers” section.
- Option 2: Call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.
Private Student Loans
If you have a private student loan, your student loan servicer is most likely your lender. Many student loan lenders service their own student loans. For example, Navient and NaviRefi service their own private student loans.
However, some lenders use third-party lenders to service their private student loans. For example, MOHELA is the student loan servicer for SoFi private student loans. If you’re unsure who your student loan servicer is, contact your lender. Alternatively, your student loan servicer’s name will be listed on your student loan bill.